This column provides you with a common tool

Support Resources:

Ruijie Service Portal
Ruijie Service Portal is a track system that provide post-sale technical support for Ruijie business partners.
For more information , please refer to “Ruijie service portal user guide
To contact online support engineer if you have a post-sale technical problem or question.
Product Learning Map
Product learning map is a document which lists all the tutorial resources we currently have to help our engineers and partners better understand our products.


Intelligent Diagnostic Tool
Ruijie Intelligent Diagnostic Tool is a free fault inspection tool for data communication equipment.
For more information , please refer to User Manual
RG-RIIP Inspection Platform
RG-RIIP Inspection Platform is a free network inspection tool that enables you to avoid service interruptions, reduce costs, and deliver the best possible experience by monitoring and analyzing your Internet performance.
For more information , please refer to Operational Manual
Wireless Intelligent Service
WIS is a set of wireless intelligent operation and maintenance (O&M) solutions. Combining Cloud Computing and Data Mining technique, it could automatically optimize the wireless network and present you the real time user experience.
For more information, please refor to User Manual
Ruijie Networks

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